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Help > What you need to drive with Lucky To Go in British Columbia

What you need to drive with Lucky To Go in British Columbia

Drivers are required to maintain current documents. Failing to update a required document before 5 days of expiration date results in temporary deactivation.

Use your Lucky Driver app to upload your documents or send us an email to Support@luckytogocanada.com

Vehicle Requirements in British Columbia

In order to work for a Transportation Network Services (TNS) company in British Columbia, your vehicle must meet certain criteria.

To be a licensed Passenger Directed Vehicle driver:

  • Your car must be less than 10 years old
  • Regular vehicle inspections (annually or semi-annually)
  • Must complete a daily pre-trip inspection of the vehicle

In addition to these prerequisites, Lucky To Go also has its own vehicle requirements that your vehicle must satisfy. Here are the basic requirements for the service types available in British Columbia:

1. 4-Seater Vehicle Requirements

  • Vehicle must be 9 years old or newer
  • A vehicle with 5 independently opening doors including trunk
  • Seat at least 4 passengers in addition to the driver
  • Good condition with no cosmetic damage
  • Pass a vehicle inspection by a licensed mechanic.

Some Examples: Kia Forte, Chrysler 300, Nissan Altima, Toyota Corolla, ChevroletCruze

2. 6-Seater Vehicle Requirements

  • Vehicle must be 9 years old or newer
  • SUV or minivan with 5 independently opening doors
  • Seat at least 6 passengers in addition to the driver
  • Good condition with no cosmetic damage
  • Pass a vehicle inspection by a licensed mechanic.

Some Examples: Ford Explorer, Honda Odyssey, Chevrolet Traverse, NissanPathfinder, Toyota Highlander

Driver requirements

  • Valid class 1, 2 or 4 commercial driver’s licence
  • 21 or older
  • 2 years driving history in British Columbia
  • Pass an annual driver screening, which includes a review of your driving history and criminal background check.
  • Any smartphone that can download and run the Lucky Driver app. See phone software recommendations.

Phone software recommendations and settings

We want your experience with Lucky to be the best possible, and making sure the app runs smoothly is the key. Here's the low-down on operating system (OS) requirements needed to support the latest features and updates.

  • Operating system requirements
  • Location settings
  • Mobile data settings
  • Lucky app update

Operating system requirements

Passengers:

iOS 10 and Android 5.0 (Lollipop) or higher are necessary for smooth operation of the Lucky app. Check your operating system to be sure it's updated.

While Android version 4.1 (Jelly Bean) may be used, it may not provide the best experience. If your phone won't or can't upgrade to the latest operating system, don't worry. You can still request a Lucky To Go ride using your mobile browser.

Drivers:

If you're driving with Lucky To Go, use iOS 11 and Android 5.0 (Lollipop) or higher. Older software may interfere with your ability to give and receive rides.

If your phone can't use its latest operating system, the app may not work properly.

Check with your service provider about upgrading your device.

Location settings

To track your rides and update you while using the app, you must enable GPS/Location Services on your device and also have a mobile data connection.

iOS:

Head to Apple Support to learn how to activate location settings and check your data usage.

Android:

To update Location settings for your device:

  1. Tap 'Settings' on your phone's menu
  2. Tap 'Applications'
  3. Select Lucky Driver
  4. Tap 'Permissions'
  5. Toggle the Location "ON"

Menu options change frequently. Consult a technician with your service provider for troubleshooting if you're having trouble with location services.

Mobile data settings

The app must receive data through your mobile network to work. The app will become unresponsive if this setting is turned off. Here are some resources:

iOS:

Head to Apple Support to learn how to check your cellular data usage.

Android:

To update the mobile data settings:

  1. Tap 'Settings' on your phone's menu
  2. Tap 'Applications'
  3. Select the app on the list
  4. Select 'Mobile Data'
  5. Tap 'Restrict Background Data'
  6. Make sure it isn't toggled to 'Always'

Lucky app update

Update the app whenever there's a new release. This guarantees your access to the latest features and bug fixes. Also update to the latest version of your phone's operating system (OS) and the Facebook app if you log in with Facebook.

Check the iOS App Store or Android Play Store for the latest version info. If the app has an update available, you'll have the option to tap 'Update'.

Commercial driver’s licence

Rideshare drivers in British Columbia are required to have a class 1, 2, or 4 commercial driver’s licence. Class 4 commercial driver’s licences can be restricted or unrestricted.

Be sure to apply for one as soon as possible, as it can take some time to complete the process.

See the ICBC’s website for full instructions on how to get your commercial driver’s licence, as well as a list of testing locations.

The application process requires that you:

  1. Pass a written knowledge test
  2. Pass a pre-trip inspection and road test
  3. Pay a licence issuance fee
  4. Complete a driver medical exam

Note: Fees for the written test, pre-trip inspection, and licence issuance are charged by ICBC. Medical exam fee is charged by the doctor.

See an example commercial driver’s licence

Document requirements

  • Driver profile photo: Learn how to take the best photo.
  • ICBC vehicle registration
  • Commercial Vehicle Inspection Report
  • Police Information and Vulnerable Sector Check
  • Proof of work eligibility
  • Commercial driving record
  • GST account number

ICBC vehicle registration

Rideshare Drivers in British Columbia are required to provide an ICBC vehicle registration document.

See the ICBC website for instructions to get your vehicle registration.

To prevent delays, make sure your registration document is valid (not expired), and matches the vehicle on file with Lucky To Go.

See example ICBC vehicle registration document.

Commercial Vehicle Inspection Report

Rideshare drivers in British Columbia are required to obtain and provide a British Columbia Commercial Vehicle Inspection Report.

Visit your nearest inspection location to get a Commercial Vehicle Inspection, then upload your completed inspection document in your Driver app.

Inspections must be renewed annually if your vehicle has less than 40,000 KM in the previous year, or every 6 months if your vehicle has more than 40,000 KM.

To prevent delays, make sure your Commercial Vehicle Inspection Report:

  • Has a decal expiry date
  • Shows decal in the top right corner
  • All car information is completed
  • All inspection results are filled out
  • Matches the vehicle on file with Lucky To Go

Keep a copy of your Commercial Vehicle Inspection Report in your car at all times, as you may be required to present the document to local law enforcement upon request.

Example Commercial Vehicle Inspection Report documents:

Criminal Record Check with Vulnerable Sector Check

Rideshare drivers in British Columbia are required to pass a Criminal Record check with Vulnerable Sector Check.

To get a Criminal Record Check with Vulnerable Sector Check, visit your local RCMP detachment or local police agency. Make sure to bring two current forms of government I.D. (one of the IDs must have your photo).

To prevent delays, make sure your Criminal Record Check with Vulnerable Sector Check:

  • Indicates that you are requesting a Vulnerable Sector Check with fingerprints
  • Has been completed within the last 30 days
  • Name and date of birth matches your driver’s licence
  • Signature and date signed are completed on all pages
  • Has all results filled out
  • Has all pages uploaded

Once you’ve obtained the results of your Criminal Record Check with Vulnerable Sector Check, upload all pages separately in your Driver app.

Example Criminal Record Check with Vulnerable Sector Check documents:

If you’re asked to fill out a reason for your application, you can include the following information on your form:

  • Name of TNS company: LTG Technologies LTD
  • Trade Name: Lucky To Go (75270)
  • Local Address: 100-703 Broughton Street, Victoria, British Columbia,Canada, V8W 1E2
  • Phone number: 1-866-445-8259

Learn more about Vulnerable Sector checks here.

https://www2.gov.bc.ca/gov/content/safety/crime-prevention/criminal-record-check

Proof of work eligibility

Proof of work eligibility document must contain your name, and can be any of the following (click the name for a sample image):

Commercial driving record

Rideshare Drivers in British Columbia are required to obtain and provide a copy of their Commercial driving record (sometimes known as a National Safety code abstract or N-print). Here’s how to get yours:

  1. Visit the ICBC website to request your Commercial driving record document.
  2. Under ‘Select the document(s) you need,’ choose ‘Commercial driving record (National Safety Code abstract).’
  3. In the 'Email (optional)' field, enter Support@luckytogocanada.com, then click ‘Submit’ to send your doc for review.

Please note: this step can take multiple days to complete. Once you submit the form to the email address above, please allow 3-5 business days for a status update.

Here’s an example of the driving record request form on the ICBC website:

GST account number
After being approved to drive, rideshare drivers in British Columbia are required to register for, and remit, Goods and Services tax (GST).

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