LTG Technologies Ltd collects your information when you are using LTG mobile application, website, and other products and services and through other communications you have with us.
This privacy notice applies to people anywhere all around the world who use LTG app or services to book transportation, food delivery, or any other services.
This privacy notice explains how LTG and its affiliates work to collect the personal details of the users. The notice applies to all users of apps, websites or other services.
LTG collects information you provide to us, like the details you provide the platform while creating your account, modifying account or while contacting the customer care. The details may include your name, email address, phone number and payment details.
LTG collects information about you in the following ways when you use the services:
Collecting information from other sources, LTG may combine that with information we receive via our services. This includes:
The information that we collect may be used to:
LTG may disclose certain personal information to third party service providers with whom it has contracted to provide certain services on behalf of LTG. We have listed them below for your understanding.
We use a third-party payment platform, Stripe, to handle payments for rides operated using the LTG app. We collect user’s bank account information as well as use information about amounts paid by users to drivers using the app to analyse trends and develop and integrate pricing models.
We also use a third party cloud-based communications platform, Twilio, that allows users to get their initial OTP while logging into the app as well as to call without disclosing their last name and phone number.
The third party service providers will have access to limited information needed to perform their functions. The personal information protection act of British Columbia requires providers to follow their privacy standards to protect all personal information in accordance with the law. Any disclosure of your personal information by LTG to a third party service provider is conditional upon the information being used solely for the purpose for which it has been disclosed.
The information, collected from you, may be shared as follows:
LTG may share your information with:
We may share your information:
If you wish to modify/cancel your account, you can do that any time by logging into the app. Please note that in some cases, we have to retain certain information about you as required by law, or for legitimate business purposes to the extent permitted by law. For example- If you have a standing credit or debt on your account, or if we believe you have committed fraud or violated our Terms, we may seek to resolve the issue before deleting your information.
You may opt out of promotional messages, at any time, from us by following the instructions in those messages. We may still send you non-promotional communications, such as your account details, services you have requested, or our ongoing business relations.
LTG may use customer information from time to time for new, unanticipated uses not previously disclosed in our privacy notice. In case of the change in our information practices in future, we will policy changes to our website to notify you the changes. We encourage you to check our website from time to time if you are concerned about how your information is used.
For any other information, you can contact at firstname.lastname@example.org